Returns and Exchanges Over WhatsApp
Collect order ID, issue type, and photos in a guided flow linked to written policy.
Messaging for online stores
Collect order ID, issue type, and photos in a guided flow linked to written policy.
Confirm address and amount in chat before dispatch to cut failed deliveries.
Use approved templates and consent-aware timing—not random cart spam.
Sync products and order context so WhatsApp agents see what the customer bought.
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