WhatsApp Session Windows and Customer Care Replies
Know when free-form replies are allowed—and when an approved template must reopen the chat.
Official WhatsApp Cloud API guidance
Know when free-form replies are allowed—and when an approved template must reopen the chat.
Strengthen profile quality on verified details and responsible messaging—not badge folklore.
Write clear utility and marketing templates with honest categories and bilingual variants.
Prefer official Cloud API connectivity—unofficial gateways trade short-term convenience for account risk.
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